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Okta Group Attribute Array Dropdown Value Sent Instead of Universal Directory Mapping

Lifecycle Management
Okta Classic Engine

Overview

When an administrator adds a user to an application through group assignment, Okta sends a group attribute value instead of the Universal Directory (UD) mapping if the attribute is an array. This occurs because the administrator sets the attribute scope to None, causing the group value to override individual mappings. Resolve this by creating multiple groups and assigning separate values for the array originating from the application schema.

Applies To

  • Okta Identity Engine (OIE)
  • Okta Classic Engine
  • Group Assignment
  • Universal Directory (UD)
  • Attribute Mapping
  • Profile Editor

Cause

If an administrator sets the attribute scope to None in the Profile Editor, the group value overrides individual mappings unless the value is blank. Most arrays have a default value set, causing Okta to always send the group value.

Solution

How is the group attribute array dropdown value issue resolved?

Resolve the attribute mapping override by creating multiple groups and assigning a separate value for the array originating from the application schema to each group.

  1. Create multiple groups in Okta.
  2. Assign a separate value for the array originating from the application schema to each group.

Related References

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Okta Group Attribute Array Dropdown Value Sent Instead of Universal Directory Mapping | Okta Support