Preventing Pop-Up Blocker From Blocking Auto-Launch Applications on the Okta Dashboard

When signing in to the Okta End-User Dashboard, a pop-up blocked notification appears in the browser URL bar. This occurs because the browser interprets the redirection of an auto-launch application as a pop-up and blocks it. Resolve this by disabling the auto-launch feature or adding the Okta URL to the browser allowlist.

• Okta Identity Engine (OIE)
• Okta Classic Engine
• Okta End-User Dashboard
• Browser

When a user enables the Auto-launch this app when I sign in feature for an application on the Okta End-User Dashboard, the application launches immediately after the user signs in. The browser interprets this redirection as a pop-up and blocks it if a pop-up blocker is active. This prevents the application from launching automatically.

How is the auto-launch feature disabled?

Disable the auto-launch feature by navigating to the Okta End-User Dashboard, opening the application settings, and clearing the auto-launch option.

1. Navigate to the Okta End-User Dashboard.
2. Select the three dots icon on the application set to auto-launch.
   
3. Select Edit in the settings menu on the right side of the dashboard.
4. Clear the Auto-launch this app when I sign in option.
   

Add the Okta URL to the Browser Allowlist

Prevent pop-up blockers from interfering with the auto-launch feature by adding the Okta URL to the browser pop-ups and redirects allowlist in the browser settings.

1. Select the three dots icon in the top-right corner of the browser.
2. Select Settings.
3. Go to Privacy and Security, select Site Settings, and choose Pop-ups and redirects.
4. Select Add next to Allowed to send pop-ups and use redirects.
5. Enter the Okta URL in the following format: https://<orgname>.okta.com:443 or https://<orgname>.oktapreview.com:443.

NOTE: The solution is provided for the Chrome browser; however, similar steps can be followed for other browsers.