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"The NHI Authentication Tokens SKU is not enabled" Error for Client Credentials Grant in Okta

Okta Classic Engine
Okta Identity Engine
API Access Management

Overview

An error occurs when an integration attempts to use the Client Credentials grant type against a Custom Authorization Server. This happens because the Okta org lacks the required license for the feature. Contact the Okta Account Team to acquire the necessary license and resolve the error.

 

The NHI Authentication Tokens SKU is not enabled.

 

Applies To

  • Okta Identity Engine (OIE)
  • Okta Classic Engine
  • API Access Management
  • Custom Authorization Server
  • Client Credentials grant type

Cause

The Okta org lacks the required Non-Human Identity (NHI) Authentication Token Stock Keeping Unit (SKU) license to use the Client Credentials grant type against a Custom Authorization Server.

Solution

How is the NHI Authentication Tokens SKU error resolved?

Contact the Okta Account Team to acquire the required NHI Authentication Token SKU license. The Okta org requires this license to use the Client Credentials grant type against a Custom Authorization Server, including the default authorization server.

 

Related References

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"The NHI Authentication Tokens SKU is not enabled" Error for Client Credentials Grant in Okta | Okta Support