Update the application policies in Okta Access Gateway to resolve intermittent upstream connection close or server side (500s) errors after an upgrade.

Upgrade Okta Access Gateway to resolve an issue where applications fail to resolve or respond after upgrading to version 2026.9.2 or 2026.44.0.

Perform a sequential upgrade to update Okta Access Gateway from version 2024.6.1 or earlier to the latest release.

Access the management console shell on the admin node to verify if the application update process is running post-upgrade in Okta Access Gateway.

Install the release package from the management console to resolve an Okta Access Gateway update failure caused by an AWS SSM agent conflict.

Follow the documented upgrade instructions to resolve an Okta Access Gateway upgrade failure caused by a secure random algorithm exception.

Disable REST monitoring via the SSH menu to resolve a duplicate HTTP2 directive error in Okta Access Gateway.

Resolve an Okta Access Gateway upgrade failure caused by resizing the terminal window by monitoring the update log from a second terminal.

Upgrade to the latest Okta Access Gateway version to resolve vulnerability scanner flags caused by the release cycle freeze.

Upgrade Okta Access Gateway or update the local authentication module password as a workaround to resolve the unexpected Admin UI password reset prompt.